App / Sports
to688 is clear about what account and payment data we hold, how we use it, and how you can review or correct it. This policy applies to your use of our platform where access is permitted under your local law and eligible region.
When you create an account or make a deposit through bKash or Bank Transfer, we collect the details you submit — your name, contact information, payment reference and transaction history. We hold this data to operate your account, process deposits and withdrawals, verify identity where required, and send account-related communications you have opted into. We do not sell your personal data to unrelated third parties. We share data only where needed to process your transactions, meet legal obligations in applicable jurisdictions, or resolve a dispute you have raised with us. Cookies and session data are used to keep you signed in, remember your account preferences and monitor for unusual activity. You can manage cookie preferences through your browser settings; blocking certain cookies may affect how account pages load on your mobile device. Payment data linked to bKash or Bank Transfer transactions is retained for the period required by applicable financial and legal frameworks. If you close your account, we retain only what we are required to keep under those frameworks. All data handling is subject to the laws of applicable jurisdictions and the eligibility rules shown in our published terms.
This policy applies specifically to data you provide or generate while using to688. It does not extend to third-party websites linked from our platform, and it does not override the terms of payment processors such as bKash or your bank. Understanding the boundary between what we control and what we do not helps you know where to direct any data question.
Login credentials, session tokens and device identifiers generated when you sign in fall under this policy. We hold these to secure your account and detect access that does not match your usual pattern.
Deposit and withdrawal data tied to bKash or Bank Transfer is covered here. We record payment references and amounts to maintain your account balance and support any dispute you raise about a transaction.
Your in-session game history and browsing path within our platform are logged under this policy. This covers activity across our sports markets and casino categories within the same account session.
Payment processors, game studios and any external link you follow from our site operate under their own privacy terms. We are not responsible for how those third parties collect or use your data once you leave our platform.
You have practical choices about the data to688 holds on you. The account settings area is where most of these actions begin — you can review the personal details attached to your profile, correct information that is out of date, and see the payment methods currently linked to your wallet. If you believe a record is wrong, update it directly in the account settings fields or send a written request to our support team via the contact route shown below. For data held beyond what is visible in your account — such as archived transaction logs — you can submit a formal access request through support. We will acknowledge your request and provide the information we are permitted to share under applicable law. If you want to close your account and have data removed where retention rules allow it, that request is also handled through the same support route. Eligibility for these rights depends on your local law and the region rules in our published terms.
Open the account settings page to see the personal and payment details currently held. What is visible there reflects the live record we hold for your profile.
Edit out-of-date name, contact or payment information directly in account settings. For fields you cannot edit yourself, submit a correction request through our published support route.
Transaction logs and identity records not shown in your account dashboard can be requested in writing via support. We will respond with what we are permitted to share under applicable law.
A request to close your account and remove data where retention rules allow it is handled through the support contact route. We retain only what applicable financial and legal frameworks require us to keep.
If you have a question about the data we hold, want to submit a correction, or need to raise a concern about how your information has been handled, use one of the contact routes below. We publish these routes on the site; we do not operate unlisted channels for privacy matters. Availability of support routes depends on your region and the access rules in our terms.
Open the live chat widget from any page while signed in to ask a data or privacy question. Direct your message to account and privacy matters so it reaches the right team.
Send a written privacy request to the email address published on our contact page. Include your account username and a clear description of the data question or correction you are requesting.
For changes you can make yourself — name, contact details, linked payment methods — head to account settings first. This is the quickest path for straightforward corrections without needing to contact support.
Our data handling practices are built around keeping your information accurate, accessible only to you and retained only as long as needed. Below is a plain summary of the four areas that affect most account holders.
We use session cookies to keep you signed in and remember account preferences across mobile and desktop. You can adjust cookie permissions in your browser, but disabling session cookies may prevent certain account pages from loading correctly.
Login activity is monitored against your account's usual device and location pattern. If unusual access is detected, we may prompt additional verification. You are responsible for keeping your account credentials private and not sharing them.
Account and transaction records — including bKash and Bank Transfer payment references — are kept for the period required by applicable financial regulations. Once that period ends, records are deleted or anonymised in line with our internal retention schedule.
To request a change to data we hold beyond what is editable in account settings, contact us via the email or live chat routes published on this site. We will confirm receipt and respond within the timeframe permitted under applicable law.
These questions cover the data and privacy topics we hear most often from account holders. If your question is not answered here, use the support contact routes listed in the section above.
We collect the name, contact details and identity information you enter during account creation. Once you add a payment method — such as bKash or Bank Transfer — the associated payment reference and transaction records are also held on your account.
The account settings page shows the personal and payment details we hold for your active profile. For archived transaction logs or identity records not visible there, submit a written access request through our live chat or email support route.
Open account settings and edit the relevant field directly. If a field is locked and you cannot change it yourself, send a correction request to our support team by email or live chat, with your account username and the detail that needs updating.
We share data only where necessary — to process your bKash or Bank Transfer transactions, meet legal obligations in applicable jurisdictions, or resolve a dispute you have raised. We do not sell your personal data to unrelated parties.
Transaction records, including payment references for bKash and Bank Transfer deposits and withdrawals, are retained for the period required by applicable financial regulations. After that period, records are deleted or anonymised according to our internal schedule.
Use the email address or live chat route published on our contact page. State clearly that your message is a privacy concern and include your account username. We will acknowledge the request and respond in line with applicable law and eligible region rules.